To configure AntiSpam for a mail domain
 

To enable SPAM protection for a mail domain: (Not all accounts may have this feature active)
 

1.

Click the AntiSpam preferences icon in the Mail Service section on the mail domain Controls page:
 

2.

On the page you will be taken to, configure AntiSpam preferences which will be applied for each e-mail account on a global basis (like a master file).  Once the account has been activated for AntiSpam (see green arrow icon under this function to activate once this step is complete) you can easily make changes to each specific e-mail box, if required.

 
Spam check level determines how aggressively spam will be filtered. AntiSpam filters analyze each email message as it passes through the gateway e-mail server and score it between 1 and 14. The larger the number the more likely it is considered to be spam:

·Very Aggressive: guarantees almost anything delivered to your mailbox will be legitimate. However you will lose a lot of email (rejects messages that score over 2)
·Aggressive: guarantees anything delivered to you will be legitimate. Still a fair chance of false positives (rejects messages that score over 4)
·Normal: might block some mailing lists messages (rejects messages that score over 7)
·Relaxed: accepts semi-legitimate bulk mail (rejects messages that score over 10)
·Permissive: accepts almost everything (rejects messages that score over 14)

The default value is usually 5, but this can be changed by the hosting system administrator.

· White List - sender e-mail addresses to accept
· Black List - sender e-mail addresses to reject

White and Black Lists have priority over the spam check level.

* you can use masks using '*' and '?'. For example: *@domain.com, ?abc@domain.com, *.domain.com
* e-mail addresses or masks should be separated by ',' or ';' or 'ENTER' or 'TAB' or 'SPACE'.

 

3.

Click the Submit button at the bottom of the form. Each e-mail account will have the ability to modify their own lists as above.  

This image below shows the checkbox within the e-mail account setup to select to enable AntiSpam for the account, which can also be done by using the green arrow icons in the main mail manager view of your control panel.

Antivirus

Antivirus checks incoming mail for viruses and if detects any, sends e-mail notification about it and deletes the virus mail. To turn on Antivirus for a specific mailbox go into your MAILBOX (Mail Manager) properties:


NOTE: if you do not see this feature in your plan you may need to contact us to upgrade your plan or feature set.



 

1. Select the mail domain name, then the Antivirus icon if active for your account.  If you do not see this feature,  please contact us for options. Select the Antivirus icon option.

2. You now need to tell the system what to do with detected viruses.  Remove is the default and should usually remain unless you have another way to deal with viruses and simply want to have them marked and delivered.

3. Click the Submit button at the bottom of the form.

4.  From this point you can edit individual settings for mailboxes by selecting the green arrow icon under the function.